Your Business Just Found Its VoiceAI-powered phone assistant for small businesses
Lali answers your phone, schedules appointments, checks your books, and manages your business — all by voice. Connected to your QuickBooks, calendar, CRM, and 30+ integrations.
Get StartedAI receptionist, browser softphone, IVR phone tree, internal calling, voicemail — connected to your business tools.
AI Receptionist
Lali answers your business phone 24/7. Greets callers, answers questions, schedules appointments, and takes messages. Every caller is automatically identified from your CRM — their name, history, and activity logged instantly.
Browser Softphone
Make outbound calls from your browser with your business caller ID. Live transcription, AI-assisted CRM lookups during calls, and automatic post-call summaries.
Voice Agent Access
Click "Call Me" in the portal and Lali calls you back. Manage your business by voice — check invoices, send emails, review your calendar, look up customers.
IVR / Phone Tree
Configurable phone menu for callers: "Press 1 for sales, 2 for support." On-call roster, DND check, and smart routing to the right person or voicemail.
Internal Calling
Call team members browser-to-browser. Accept or decline incoming calls, share live transcripts, and get AI meeting notes. No phone number needed.
Knowledge Base
Teach Lali about your business — services, hours, pricing, policies, FAQs. Point Lali at your website and she scrapes it automatically. No scripts required.
Voicemail + Transcription
Missed calls go to voicemail with your custom greeting. Every message is automatically transcribed, the caller identified from your CRM, and the full activity logged on their record. SMS and email notifications included.
Transfer to Cell
Forward calls to your cell phone on demand or automatically when you're away. Smart Dial rings your softphone first, then your cell, then voicemail.
Connected Intelligence
Unlike standalone AI receptionists, Lali is plugged into your QuickBooks, calendar, CRM, email, and 30+ integrations. Real answers, not generic responses.
Bank-Level Security
Three-factor authentication for voice agent access: portal login with MFA, callback to your registered phone, and PIN entry via keypad. Every call is logged.
Real-Time Actions
"Send the invoice to Johnson Corp" — done, during the call. Lali doesn't just talk, she acts. Schedule meetings, create contacts, send emails, all while you're on the line.
Multilingual Support
Auto-detects non-English speech and translates in real time. Serve customers in their language while your team sees everything in English.
Your customers call your business and talk to Lali. You call Lali from the portal for hands-free business management.
For Your Customers
Customer calls your number
Your business phone rings, Lali picks up with a friendly, professional greeting customized to your company.
Lali handles the conversation
Answers questions, checks your calendar for availability, takes messages, or routes to the right person.
Actions taken automatically
Appointments booked, messages delivered, follow-ups scheduled — without you lifting a finger.
For You & Your Team
Click "Call Me" in the portal
Already logged in with MFA. One click and Lali calls your registered phone number.
Enter your PIN
Quick keypad PIN confirms it's really you. Three-factor auth: portal + phone + PIN.
Talk to Lali, get things done
"Check my calendar." "Send the proposal to Smith." "What's our revenue this month?" Hands-free business management.
Voice is an add-on to LaliSays CRM (starting at $29/mo). AI Receptionist on every plan. Voice Agent Access and integrations scale as you grow.
- ✓ AI Receptionist (24/7)
- ✓ IVR / Phone Tree
- ✓ Knowledge base + website scraper
- ✓ Voicemail + SMS notifications
- ✓ Chat access to Lali
- ✓ 30 voice minutes included
- ✓ $0.45/min overage
- ✓ Everything in Basic
- ✓ Voice Agent Access (Call Me + PIN)
- ✓ Browser Softphone + live transcription
- ✓ AI Assist during calls
- ✓ Up to 5 integrations
- ✓ Forward to cell + DND
- ✓ 75 voice minutes included
- ✓ $0.35/min overage
- ✓ Everything in Pro
- ✓ Internal Calling (browser-to-browser)
- ✓ Team conferencing + AI notes
- ✓ Multilingual translation
- ✓ Premium tools (300+), unlimited integrations
- ✓ Custom voice persona
- ✓ 200 voice minutes included
- ✓ $0.30/min overage
Voice access uses three-factor authentication — stronger than most banking apps.
Portal Authentication
Password + MFA required before any voice session can start
Callback Verification
Lali calls YOUR registered number — no spoofing possible
PIN via Keypad
Entered by keypad, not spoken — can't be overheard
Full Audit Trail
Every call and voicemail logged with caller identity, duration, transcript, and CRM activity — nothing missed
Standalone AI phone services answer calls. Lali answers calls AND runs your business.
| Standalone AI Receptionists | LaliSays Voice | |
|---|---|---|
| Answer calls (AI Receptionist) | Yes | Yes |
| Browser Softphone | No | Yes (Pro+) |
| IVR / Phone Tree | Basic | Fully configurable |
| Internal Calling | No | Yes (Enterprise) |
| Voicemail + SMS notify | Basic | Yes, all tiers |
| Voicemail transcription | No | Yes (Pro+) |
| Caller ID from CRM | No | Automatic |
| Call activity logged to CRM | No | Automatic |
| Live Transcription | No | Yes (Pro+) |
| CRM integration | Extra setup | Built in |
| QuickBooks / Accounting | No | Built in |
| Calendar & Email | Extra setup | Built in |
| Forward to Cell / DND | No | Yes (Pro+) |
| Manage business by phone | No — answering only | Yes — invoices, email, CRM, calendar |
| Typical price | $99-199/mo | From $78/mo (CRM + Voice) |
Get in Touch
Interested in LaliSays Voice? Tell us about your business and we'll reach out.